A WhatsApp AI chatbot helps businesses automate communication, respond to customer messages 24/7, collect leads, answer questions, and improve customer support directly in WhatsApp.

With Mavibot, you can create a WhatsApp chatbot without code, using a visual builder and AI tools. The platform allows you to build, customize, test, and launch AI chatbots for WhatsApp, websites, and other messaging channels from one place.


1. Choose WhatsApp as your chatbot channel

Start in the Mavibot dashboard and select “Messengers” section, then press WhatsApp integration.

This step connects your chatbot to WhatsApp Business and allows you to create a bot specifically for WhatsApp customer communication.

After accepting all permissions from Facebook, your WhatsApp bot will be connected to the project.

2. Set up the chatbot builder

After selecting WhatsApp, open the “AI assistant” section.

This visual editor lets you create a WhatsApp AI chatbot without programming.

Here you define the structure of your WhatsApp AI chatbot flow, including messages, questions, and user paths.

3. Configure the chatbot’s role and parameters

In the chatbot settings, specify:

  • the internal bot name,
  • the role (for example, support assistant, lead generation, or FAQ),
  • the style and tone of communication.

These parameters help the AI generate correct replies and keep the conversation aligned with your business goals.

4. Add knowledge for the AI

To ensure the bot replies correctly, fill its knowledge base with:

  • information about the company, services, working hours, and contacts
  • frequently asked questions and ready-made answers,
  • details about products or services.

The more complete and accurate the data, the smarter and more useful your WhatsApp AI chatbot will be.

5. Testing and improving AI responses

Before going live, test the chatbot:

  • simulate real customer questions,
  • check its behavior on unexpected or complex queries,
  • adjust replies and add new examples.

Testing guarantees high-quality performance and a convenient experience for users.

The AI-powered chatbot performs excellently in tests.

Now let’s check the AI bot in WhatsApp. 

The AI chatbot for WhatsApp also performs its tasks very well. You can control the length of its replies by changing the prompt in the bot settings.

6. Launch and connection to WhatsApp Business

When the bot is ready:

  • publish it,
  • connect it to the official WhatsApp Business number,
  • share it with clients via your website, social media, or marketing campaigns.

A live AI chatbot for WhatsApp allows a business to respond to clients instantly and scale communication.

Why a WhatsApp AI chatbot is useful for business

  • Automatic support 24/7
  • Lead and contact data collection
  • Consistent answers to frequently asked questions
  • Ability to serve hundreds of clients at the same time

With Mavibot, any freelancer or entrepreneur can quickly create a WhatsApp AI chatbot, configure dialogues, and launch it without programming, providing clients with a ready-made automation solution.