Online booking is an effective tool for a beauty salon that works non-stop, 24/7. In the fast pace of modern life, clients often do not have time to call the administrator during working hours. Many remember that they need to book a beauty service late in the evening or early in the morning, when it is impossible to reach the salon by phone.
Enabling online booking in a beauty salon makes the appointment process as convenient as possible. Clients can independently choose a service, a specialist, and a suitable time at any moment that works for them. This increases the level of service, simplifies booking for regular clients, and helps attract new visitors.
In addition, online booking for a beauty salon reduces the workload on administrators, decreases the number of missed calls, and helps increase the total number of appointments. Having a convenient online booking system gives the salon a noticeable competitive advantage and positively affects business growth.
Who online booking is suitable for
Online booking is suitable for any business that provides services or rents out resources and wants to manage workload without manual work.
It is used by medical clinics, beauty salons, fitness and sports centers, auto services, as well as companies renting equipment and machinery. An online booking service helps avoid queues, double bookings, and makes it easier for clients to book an appointment at any time.
Setting up online booking: main steps
Step 1. Create a branch
Go to the “Booking” section and click the “Create a branch” button.
In the menu that appears, specify your company name, address, and the currency you will accept for the services provided.
Step 2. Configure service categories
Service categories help structure booking and make the choice clear for the client. Divide all services into logical groups, for example by type of services or by specialists, so that users can quickly find the right option and do not get confused during booking.
Step 3. Configure services
At this stage, you add the services themselves: name, description, duration, and price. It is important to provide clear descriptions and realistic execution time so that bookings are displayed correctly in the schedule and do not create conflicts.
Be sure to check that the Enable online booking option is turned on — without it, the service will not be displayed in the online booking widget.
Step 4. Adding a staff member
At this step, you add specialists or employees who will provide the services.
Specify their name, position, description, and photo so that clients can choose the right professional during online booking. 
Next, you need to add the services that this employee will perform.
An important element of every online booking setup is the employee’s work schedule. It also needs to be configured so that your clients can book services through the online booking widget. You can set the schedule manually by placing points in the timetable field or automatically using templates.
Step 5. Setting up reminders
At this step, you enable automatic notifications for clients and employees. Reminders help reduce no-shows, inform about upcoming appointments, and improve schedule accuracy.
Step 6. Configuring the online booking widget
At this step, you configure the online booking widget for your website or messengers. It allows clients to easily choose a service, time, and specialist directly on the site, simplifying the booking process.
To do this, go to the Widgets section and select Create online booking widget. 
Specify all the necessary settings for your online booking widget. Most importantly, do not forget to link the widget to the configured branch and its services. 
Customize the design of your widget using flexible appearance settings. 
Congratulations, your widget is ready. The last step is to add it to your website. This is also very easy: save the finished widget and copy the script for embedding by clicking the button. 
Then paste the script into your website inside the <head> tag.
Done. The widget is placed on your website and is ready to start booking your clients. 
Step 7. Managing client bookings
At this step, you learn how to work with existing bookings. All client appointments are displayed in the calendar, where you can see the date, service, selected specialist, and the client’s contact details.
After completing all the steps, online booking is fully ready to work. Clients can book services on their own, and the business receives a convenient tool for managing schedules, staff workload, and attendance control. Configuring categories, services, specialists, and notifications ensures accuracy, saves time, and increases comfort both for clients and for the team.