CHATBOTS FOR BUSINESS
How to receive images and files from a user
This section explains how to detect when a user sends a file, obtain its link, and how to work with it correctly. To identify when a user has sent an attachm...
Working with attachments and links
Button with click tracking
A link with click notification has a specific format, making it ideal to embed within a button for a better user experience. To create a tracking link, you n...
Working with attachments and links
Tracking link clicks
Let’s create a block and include a link in it: Next, create two new blocks connected to the primary trigger check: In the first block, write: "Clicked the li...
Working with attachments and links
Attachment tab
This block supports the following attachment types: Link Video Image File Audio In a single block, you CANNOT combine different types of attachments! Attachm...
Working with attachments and links
Button limits
Facebook and Instagram have limits on the number of buttons: 12 reply (regular keyboard) buttons and 3 inline (in-text) buttons. In Instagram, links can only...
Buttons
Button from a block or connection trigger
Keyboard buttons can be created using connectors. To do this, drag a connector and open the editor: To create buttons from connections: Enable this toggle. F...
Buttons
How to replace WhatsApp buttons
Buttons are not supported in WhatsApp. To provide this function, you can use button hints. To set this up: In the block settings, go to the Buttons tab. Clic...
Buttons
Web App button
There are 3 types of buttons to access your web application: button in the text; button in the keyboard; bot menu button. For the first two options, create a...
Buttons
Share button
The button is only for Telegram. When creating a button, select "Share (Telegram only)" function and fill in all the fields. User action: The user clicks the...
Buttons
Request geolocation button
It works in Telegram and Viber. Select the "Request geolocation" function to create a button that asks the user to share their location. When a client approv...
Buttons
Request phone number
It works in Telegram and Viber. When creating the button, you need to select "Request the phone number." When the button is clicked, a window will open askin...
Buttons
Payment button
A button with the Payment function simplifies working with connected payment systems by providing a payment link. картинка Please note that in many messenger...
Buttons
Buttons with a link
To make the bot display buttons with links to clients, when creating (or editing) a button, you need to: Step 1. Create a button and Select type to "Default"...
Buttons
How to create a button
Buttons can be created in two ways: by using the button settings within a block, or by using connection between blocks. The first option is more functional a...
Buttons
Quick actions
In the funnel builder, you can create multiple funnel sheets — for example, to logically separate the flowchart into sections for convenience: Please note! C...
Chatbot builder