CRM System for Clients and Lead Management

How to stop losing customers?

Use Mavibot CRM

Leads from Telegram, WhatsApp, Email

from your website and other channels automatically go to CRM

More than 15,000 companies use Mavibot

What tasks Mavibot CRM is best for

Processing leads from messengers and social networks

Tracking deals, revenue and channel performance

Automatic deal distribution by product, budget or stage

Analytics of key business metrics

Step-by-step control of deals and sales processes

Customer survey before sale integrated with chatbot

We automate. We simplify. We help.

What Mavibot CRM looks like inside

Sales stage tracking

CRM helps you see the stage of every deal and control the process

Task management

Assign tasks, set deadlines and track completion

List-based distribution

Automatically distribute clients into lists or assign tags to structure your database

Sales reports

Key metrics: LTV, conversion rates, stages, revenue and more

We automate. We simplify. We help.

Why Mavibot CRM is better than spreadsheets

Unified platform Mavibot

CRM, online booking, chatbots and broadcasts are combined in one system — no need to switch between services

Customers under control

Contacts, leads, deals and chat history are stored in one system, not in personal chats and notes

Lead management

See how many leads came in, where they stalled and at what stage customers lose engagement

Single workspace

All leads from websites and messengers in one window

Easy start and scaling

Simple setup with gradual automation upgrades

From small businesses to agencies

Mavibot fits

Small and medium businesses

Online schools

Marketers and agencies

Real estate agencies

Sales teams

Service companies

Step by step

How Mavibot CRM works

CRM pipeline setup

Flexible setup of pipelines, statuses and tasks — simple and no-code

Collect leads from website or channel

Connect messengers or a website form — it takes effort, but the result is worth it!

Automation already works

Customers write as usual. The system detects the source, pulls data and chat history and creates a lead.

All chat history at hand

Managers never lose conversations. The full history is always visible

Real examples — real results

Mavibot success stories

Automating feedback & boosting client engagement for a lingerie store

How your online school can automate material delivery & launch a funnel in Instagram Direct

How your beauty salon could stop losing requests & automate client bookings

A digital funnel and 1.5x sales growth for an online market

How an international travel company could automate sales & strengthen manager oversight

Auto-funnel for a plastic surgery clinic with applications

Step-by-step webinar funnel for a facial plastic school with full client control

A game center could transform sales: from manual work to full automation with MaviBot

Automating feedback & boosting client engagement for a lingerie store

If you’re a lingerie store, you can automate data collection, and increase loyalty program engagement using Mavibot.

Example situation

Your team is looking for a solution to:

Collect client data without extra effort from staff
Automate receipt submission for prize draw participation
Boost survey response rates and engagement in the loyalty program
Organize data transfer to CRM and Google Sheets for crediting points to client cards

The MaviBot solution

Chatbot for receipt collection and prize draws: Clients upload a photo of their receipt directly in the chatbot. The receipts are then sent to a supergroup, where staff manually verify the data. Once approved, the bot automatically issues entries for the prize draw.
Loyalty program survey: In another scenario, the client answers a few questions, provides their phone number, and the data is automatically sent to Google Sheets. Managers then add points to the client’s card according to the program rules.
Semi-automated system: The bot handles communication, data collection, and structuring, while employees only perform the final verification.

Result

With MaviBot, your store would:

Create a simple and clear client journey: from purchase — to prize draw and points accrual
Reduce staff workload through automated data collection and transfer
Increase client engagement in promotional activities and loyalty to the brand
Build a flexible system where manual checks complement automation while maintaining quality control

How your online school can automate material delivery & launch a funnel in Instagram Direct

If you are an online school and teach your students worldwide, you could get clients from Instagram. Before launching a new ad campaign, automate free material delivery and build a funnel in Instagram Direct using the MaviBot platform.

Example situation

Instagram consistently generate traffic, but your team could face several issues:

Manual replies to each request slow down communication;
It is impossible to verify user subscription before sending materials;
Materials are not delivered instantly, which reduced conversion;
There is no full warming up sequence to hold user attention.

The MaviBot solution

Funnel with trigger by keyword 'Gift'
A user sends a message with the keyword in Direct — the auto-funnel is triggered, checks the subscription, and issues free learning material if all conditions are met.
Instagram account subscription check
MaviBot automatically verifies whether the user is subscribed to the school’s account. This protects content and motivates the audience to take action.
Series of delayed messages (warming up)
After delivering the material, a sequence of messages is launched: program details, student stories, testimonials, career opportunities, and an invitation to a Telegram channel for closer communication.
Transition to Telegram for further sales
One of the key funnel steps is moving the user from Instagram to Telegram. That’s where the main communication happens: course details are shared and enrollment is handled.
Segmentation and control
User behavior in the funnel is tracked. Depending on their actions (e.g., subscribed/not subscribed, opened/closed material), the system suggests next scenarios.

Result

With MaviBot:

The Instagram Direct funnel starts working automatically 24/7, with no manual handling required
First applications come on launch day, and all leads are filtered and subscribed
Conversion increases thanks to instant response and personalized touchpoints
Telegram becomes the platform for close communication and sales, while Instagram remains the stable entry point into the auto-funnel

How your beauty salon could stop losing requests & automate client bookings

If you are a beauty salon that focuses on high-quality service and comfortable client interaction, your main goal is probably to quickly and conveniently handle bookings and respond to inquiries from different messengers and platforms.

Example situation

Let’s imagine a common problem: your managers have to handle messages on both WhatsApp and Telegram simultaneously. This often leads to lost requests, confusion, and a heavier workload for your team.

The MaviBot solution

Chat manager and CRM in one placethat collects messages from WhatsApp and Telegram into a single system. All requests are displayed in a convenient CRM, where managers could see the full chat history, the request source, and its current status.
Online booking via a chatbotthat is integrated into the website. Clients could choose a service and time on their own and instantly receive confirmation — no extra calls or waiting.
Working in Telegram:managers could monitor all requests from different channels in a single Telegram account. This greatly simplifies communication and speeds up request processing.

Result

Managers at your beauty salon no longer waste time switching between messengers and manually managing bookings. All requests are visible in the CRM: where they came from, which service was booked, and when.

A digital funnel and 1.5x sales growth for an online market

If you face the risk of losing your core digital audience, maybe you want to rebuild the funnel as quickly as possible, shifting the focus to messengers.

Example situation

Let’s imagine that you rely on Instagram as its main digital marketing channel, and most of your communication and sales happen there. In this case, you probably need another tool to boost your business.

The MaviBot solution

Shifting focus to messengers
Instead of trying to bring traffic back to old channels, your team could concentrate on a new ecosystem, where chatbots and subscription mechanics in messengers are the key tools.
Launching chatbots on the MaviBot platform
All key client touchpoints go through the bot: promotions, bonuses, coupons, FAQs. The bot becomes both a digital consultant and a tool for building a customer base.
Building a digital client base
Instead of Instagram followers — subscribers in chatbots, with access to personalized offers and the ability to segment by interests and actions.
Automating campaigns and communications
Manual messages could be replaced by automated triggers, gamification, and simple logic understandable for both clients and marketers.

Result

With the MaviBot platform:

Sales from social networks could grow 1.5x on average
Total revenue could increase by 50%
A complete, manageable communication system with clients without relying on foreign platforms
Messengers could become the key channel in the digital sales structure

How an international travel company could automate sales & strengthen manager oversight

If you are a large international travel company, offering a wide range of travel services worldwide, you definitely ensure a high level of service at all stages of every journey — from choosing a destination to returning home.

Example situation

Let’s imagine that your team faces common challenges during growth and increases request volume:

Managers communicate with clients via WhatsApp, Telegram, and other messengers without a centralized control system.
Management finds it difficult to track how managers interact with clients, and how quickly and effectively they respond.
Simple but routine tasks — reminders, payment and booking notifications — have to be sent manually.

The MaviBot solution

Client communication window and CRM:
Your company could have a single interface for client communication from WhatsApp and Telegram. All chats are in one system with sorting, filtering, and control options.
Quality control of managers' work:
Management can join any chat, give guidance, adjust interactions, or take over the chat. This increases manager accountability and reduces communication errors.
Automation of routine tasks:
Autoresponders, reminders, confirmations — everything previously done manually could be automated, freeing time for actual sales and client consultations.
Client database communications:
Your team could quickly launch personalized campaigns — promotions, early booking reminders, and seasonal offers.

Result

Your managers no longer juggle multiple messengers and lose requests.
Management has clear oversight of communication quality, and routine tasks are automated.
Each manager is integrated into a unified sales system, rather than just using a messenger.

Auto-funnel for a plastic surgery clinic with applications

If you are a new brand in aesthetic medicine, you probably want to focus on a structured digital funnel and client journey automation.

Example situation

Before launching the new clinic, the tasks are:

Quickly build a digital funnel without major time or budget costs;
Receive online applications immediately after marketing launch;
Simplify initial client communication and ease the load on administrators;
Retain interested users through a consistent series of touchpoints.

The MaviBot solution

Launched Telegram auto-funnel A sequence of messages could be developed to nurture potential clients in Telegram. The scenario includes: introductions to doctors, breakdown of popular procedures, answers to FAQs, and an offer of a free consultation.
Ad integration The Telegram funnel is linked with targeted ads. After clicking, the user enters the chatbot, receiving step-by-step navigation, engagement, and an invitation to a consultation.
Lead collection in CRM Applications from Telegram are automatically transferred into the clinic’s CRM. Your staff could see user details, traffic source, and inquiry type. This improves response speed and conversion.
Content + automation The funnel combines informational blocks (plastic surgery, aesthetics, safety) with marketing triggers: promotions, limited offers, and bonuses for consultations.

Result

The first application comes on the very first day of the auto-funnel launch
The clinic achieves a quick sales start without overloading staff or extra infrastructure costs
A flexible system allows scaling the funnel for new services and areas

Step-by-step webinar funnel for a facial plastic school with full client control

You are an online facial plastic school that wants to automate the main course sales process using a webinar funnel and CRM system.

Before launching the project, your team could face several challenges: no clear logic for the funnel, difficulty distributing clients across channels, and no system to track each potential client.

Example situation

No system to track each client and their interaction history;
No understanding of how to segment clients by channels and sales stages;
No single platform to manage the funnel and communications.

The MaviBot solution

An implemented CRM system for centralized client tracking and management at all stages.
Set up a webinar funnel using the MaviBot funnel builder to automate stages from lead generation to sale.
Launch webinars and automated funnels, warming up the audience and guiding them to purchase the course.
Segment clients by communication channels and funnel stages with full transparency and behavioral tracking.
Ensured process transparency — no potential deal is lost.

Result

The online school gains a functioning automated funnel that systematically gets and warms up clients;
Every webinar participant is logged in the CRM, enabling control over communication efficiency and quality;
Conversion rates increase thanks to well-structured funnel logic and timely touchpoints;
Automation reduces manager workload and minimizes the risk of losing clients.

A game center could transform sales: from manual work to full automation with MaviBot

If you’re a game center, your main goal could be creating an automated sales department to quickly and effectively interact with clients, systematize the database, and increase sales.

Example situation

Let’s imagine you face the need to automate communications and build a transparent sales system. Manual data collection, lack of a unified database, and fragmented communications could slow processes and reduce conversion.

The MaviBot solution

Automated electronic consent collection — clients sign consents without manager involvement, speeding up the process and reducing errors.
Building a client base through sales funnels — all information is neatly structured for easier client management.
Automated review requests — clients receive invitations to leave reviews after transactions, improving reputation.
Message chains for warming up potential franchisees — gradually engage and inform interested parties.
Scenarios for quality control and feedback collection — managers receive timely info on service quality and can respond promptly.

Results

The MaviBot CRM helps to segment the client base and monitor deal stages. Thanks to automated communications and consent collection, managers are freed from routine tasks and can focus on higher-value activities.

What People Say about Us

Mavibot customer reviews

What People Say about Us

Mavibot customer reviews

4.97

Business owners trust MaviBot

Anna

Sales Manager

Before:

Managers got lost in different messengers, missing client requests and wasting time on routine.

After:

All communication is in one place, routine tasks are automated, and the whole sales team works faster and more effectively.

Kate

CRM Specialist

Before:

Managing client base and deal stages was time-consuming, with too much routine work.

After:

A simple CRM helps segment clients, automate communication, and let managers focus on key tasks.

Jennifer

Marketing Manager

Before:

Client journey management was complex, promotions were hard to track, and employees were overloaded.

After:

Automation simplified the client journey, boosted loyalty, and made promotions and feedback collection smooth.

David

Digital Director

Before:

After losing the main channel, the company risked losing digital clients.

After:

With automated funnels and personalized mailings, we built our own digital base and improved performance.

4.97

Business owners trust MaviBot

No hidden fees or additional charges

A subscription that saves you money

1 month12 months

15%

Free

$ 0

Your first perfect step to automation

Features

Up to 50 messages per day

Builder without Mailings and Calculator

Messenger Integrations, excluding WhatsApp

No Payment Access in the Bot

Business

$ 39

/ month

Business automation at every sales stage

Features

WhatsApp Business Integration

Messenger & Email Campaigns

Math Calculations in the Bot

In-Bot Payment Acceptance

Online Course Creation Platform

Mavibot AI

$ 79

/ month

All-in-One power with AI

Features

Full platform functionality

AI Assistant for Sales & Support

Multilingual AI: supports 14 languages

AI Integration for Any Messenger

Image & Text Content Creation

Additional options

+1000 messages

per day

$ 4.90

+1000 email

per day

$ 9.90

+2 GB

file storage

$ 1.90

+100 students

in project

$ 9.90

Additional messenger

$ 9.90

Additional employee

$ 9.90

One service for all your needs.

Change your business approach

starting today

Book a Mavibot demo —

we’ll show how to automate sales without extra routine

Telegram YouTube Instagram LinkedIn X account

Mavibot

Chatbot for business MaviBot CRM FAQ Blog

Help

Documentation Terms of service Privacy policy

Download apps

Mavibot

Help

Download apps

MaviBot L.L.C-FZ

MaviBot L.L.C-FZ develops the «Mavibot» software and uses it to provide services

Company Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.