Buttons are one of the most intuitive elements for chatbot users.

Buttons are a powerful tool for guiding users and simplifying their interaction with the bot. Instead of typing a response, a user can simply click a button to be directed to a specific block. For flexibility, the system will also recognize and process the button's text if the user types it manually.

Supported Messengers
This feature is available on the following platforms:

  • Telegram
  • Viber
  • Facebook Messenger
  • Instagram

Types of Buttons

These messengers support two main button formats:

  1. Reply Buttons (Keyboard): Appear below the message input field, replacing the standard keyboard. They are ideal for presenting clear, multiple-choice options.
  2. Inline Buttons: Embedded directly within the message text. They are best for actions like opening a website or navigating within the current context.