Live Chat for Your Websitewith auto-replies from Mavibot
Chat with visitors in real time and automate responses —
the bot answers instantly, agents step in when needed.
Over 15,000 businesses use Mavibot
Everything you need for website customer support
Real-time chat with visitors
Answer questions directly on the site — visitors get help without leaving the page
Auto-replies and chatbot
The chatbot handles common requests 24/7 and escalates complex questions to a live agent
Handoff to a live agent
An agent joins the conversation with one click and sees the full chat history
Conversation history in CRM
All chats are automatically saved in CRM — conversation history always at hand
Agent notifications
Agents receive new message notifications via browser, email or Telegram
Omnichannel inbox
Combine chats from your website, messengers and social media in a single agent inbox
Simplify. Automate. Improve.
Why do businesses choose Mavibot?
More than just a website chat
Live chat, chatbot, CRM and analytics in one system — full control over customer communication
Setup in minutes
Add one code snippet to your site and launch the chat without a developer
Bot + live agent
The bot handles common questions while agents step in for conversations that need a human touch
All channels in one inbox
Chats from your site, Mavibot and messengers are unified in a single agent interface
Conversation analytics
Track response time, chat volume and conversion rate from chat to lead
Tools for any business
Who benefits from Mavibot live chat?
Launch in 4 steps
How to set up Mavibot live chat?
Sign up for Mavibot
Create an account and go to the live chat section in your dashboard
#1
Configure your chat
Set the appearance, welcome message and auto-reply scenarios
#2
Install on your site
Copy one code snippet and paste it into your website's HTML
#3
Start receiving messages
Reply to customers from a single inbox and send leads to CRM automatically
#4
Learn and Repeat Success
Growth Stories with Mavibot
MilaVitsa Lingerie Store
Automating Customer Feedback and Boosting Engagement at Milavitsa, helping the brand respond faster and increase loyalty
Online TEFL/TESOL Certificate Course
Automated Instagram DMs deliver learning materials directly in chat
MN Beauty Salon
MN beauty salon implemented online booking and stopped losing client requests
Home & Living Store
Built a digital sales funnel that streamlined customer journeys and increased sales by 1.5x
Tour company Anex Tour
Automated sales and improved manager performance control
Aesthetic Plastic Surgery Clinic
A Telegram automation funnel was launched and started generating leads from day one
Face Fitness School
Built a step-by-step webinar funnel with full customer control
PixelQuest with MaviBot
Automation of routine tasks cut down managers’ manual work
Automating feedback & boosting client engagement for a lingerie store
If you’re a lingerie store, you can automate data collection, and increase loyalty program engagement using Mavibot.
Example situation
Your team is looking for a solution to:
- Collect client data without extra effort from staff
- Automate receipt submission for prize draw participation
- Boost survey response rates and engagement in the loyalty program
- Organize data transfer to CRM and Google Sheets for crediting points to client cards
The MaviBot solution
- Chatbot for receipt collection and prize draws: Clients upload a photo of their receipt directly in the chatbot. The receipts are then sent to a supergroup, where staff manually verify the data. Once approved, the bot automatically issues entries for the prize draw.
- Loyalty program survey: In another scenario, the client answers a few questions, provides their phone number, and the data is automatically sent to Google Sheets. Managers then add points to the client’s card according to the program rules.
- Semi-automated system: The bot handles communication, data collection, and structuring, while employees only perform the final verification.
Result
With MaviBot, your store would:
- Create a simple and clear client journey: from purchase — to prize draw and points accrual
- Reduce staff workload through automated data collection and transfer
- Increase client engagement in promotional activities and loyalty to the brand
- Build a flexible system where manual checks complement automation while maintaining quality control
How your online school can automate material delivery & launch a funnel in Instagram Direct
If you are an online school and teach your students worldwide, you could get clients from Instagram. Before launching a new ad campaign, automate free material delivery and build a funnel in Instagram Direct using the MaviBot platform.
Example situation
Instagram consistently generate traffic, but your team could face several issues:
- Manual replies to each request slow down communication;
- It is impossible to verify user subscription before sending materials;
- Materials are not delivered instantly, which reduced conversion;
- There is no full warming up sequence to hold user attention.
The MaviBot solution
- Funnel with trigger by keyword 'Gift'A user sends a message with the keyword in Direct — the auto-funnel is triggered, checks the subscription, and issues free learning material if all conditions are met.
- Instagram account subscription checkMaviBot automatically verifies whether the user is subscribed to the school’s account. This protects content and motivates the audience to take action.
- Series of delayed messages (warming up)After delivering the material, a sequence of messages is launched: program details, student stories, testimonials, career opportunities, and an invitation to a Telegram channel for closer communication.
- Transition to Telegram for further salesOne of the key funnel steps is moving the user from Instagram to Telegram. That’s where the main communication happens: course details are shared and enrollment is handled.
- Segmentation and controlUser behavior in the funnel is tracked. Depending on their actions (e.g., subscribed/not subscribed, opened/closed material), the system suggests next scenarios.
Result
With MaviBot:
- The Instagram Direct funnel starts working automatically 24/7, with no manual handling required
- First applications come on launch day, and all leads are filtered and subscribed
- Conversion increases thanks to instant response and personalized touchpoints
- Telegram becomes the platform for close communication and sales, while Instagram remains the stable entry point into the auto-funnel
How your beauty salon could stop losing requests & automate client bookings
If you are a beauty salon that focuses on high-quality service and comfortable client interaction, your main goal is probably to quickly and conveniently handle bookings and respond to inquiries from different messengers and platforms.
Example situation
Let’s imagine a common problem: your managers have to handle messages on both WhatsApp and Telegram simultaneously. This often leads to lost requests, confusion, and a heavier workload for your team.
The MaviBot solution
- Chat manager and CRM in one placethat collects messages from WhatsApp and Telegram into a single system. All requests are displayed in a convenient CRM, where managers could see the full chat history, the request source, and its current status.
- Online booking via a chatbotthat is integrated into the website. Clients could choose a service and time on their own and instantly receive confirmation — no extra calls or waiting.
- Working in Telegram:managers could monitor all requests from different channels in a single Telegram account. This greatly simplifies communication and speeds up request processing.
Result
Managers at your beauty salon no longer waste time switching between messengers and manually managing bookings. All requests are visible in the CRM: where they came from, which service was booked, and when.
A digital funnel and 1.5x sales growth for an online market
If you face the risk of losing your core digital audience, maybe you want to rebuild the funnel as quickly as possible, shifting the focus to messengers.
Example situation
Let’s imagine that you rely on Instagram as its main digital marketing channel, and most of your communication and sales happen there. In this case, you probably need another tool to boost your business.
The MaviBot solution
- Shifting focus to messengersInstead of trying to bring traffic back to old channels, your team could concentrate on a new ecosystem, where chatbots and subscription mechanics in messengers are the key tools.
- Launching chatbots on the MaviBot platformAll key client touchpoints go through the bot: promotions, bonuses, coupons, FAQs. The bot becomes both a digital consultant and a tool for building a customer base.
- Building a digital client baseInstead of Instagram followers — subscribers in chatbots, with access to personalized offers and the ability to segment by interests and actions.
- Automating campaigns and communicationsManual messages could be replaced by automated triggers, gamification, and simple logic understandable for both clients and marketers.
Result
With the MaviBot platform:
- Sales from social networks could grow 1.5x on average
- Total revenue could increase by 50%
- A complete, manageable communication system with clients without relying on foreign platforms
- Messengers could become the key channel in the digital sales structure
How an international travel company could automate sales & strengthen manager oversight
If you are a large international travel company, offering a wide range of travel services worldwide, you definitely ensure a high level of service at all stages of every journey — from choosing a destination to returning home.
Example situation
Let’s imagine that your team faces common challenges during growth and increases request volume:
- Managers communicate with clients via WhatsApp, Telegram, and other messengers without a centralized control system.
- Management finds it difficult to track how managers interact with clients, and how quickly and effectively they respond.
- Simple but routine tasks — reminders, payment and booking notifications — have to be sent manually.
The MaviBot solution
- Client communication window and CRM:Your company could have a single interface for client communication from WhatsApp and Telegram. All chats are in one system with sorting, filtering, and control options.
- Quality control of managers' work:Management can join any chat, give guidance, adjust interactions, or take over the chat. This increases manager accountability and reduces communication errors.
- Automation of routine tasks:Autoresponders, reminders, confirmations — everything previously done manually could be automated, freeing time for actual sales and client consultations.
- Client database communications:Your team could quickly launch personalized campaigns — promotions, early booking reminders, and seasonal offers.
Result
- Your managers no longer juggle multiple messengers and lose requests.
- Management has clear oversight of communication quality, and routine tasks are automated.
- Each manager is integrated into a unified sales system, rather than just using a messenger.
Auto-funnel for a plastic surgery clinic with applications
If you are a new brand in aesthetic medicine, you probably want to focus on a structured digital funnel and client journey automation.
Example situation
Before launching the new clinic, the tasks are:
- Quickly build a digital funnel without major time or budget costs;
- Receive online applications immediately after marketing launch;
- Simplify initial client communication and ease the load on administrators;
- Retain interested users through a consistent series of touchpoints.
The MaviBot solution
- Launched Telegram auto-funnel A sequence of messages could be developed to nurture potential clients in Telegram. The scenario includes: introductions to doctors, breakdown of popular procedures, answers to FAQs, and an offer of a free consultation.
- Ad integration The Telegram funnel is linked with targeted ads. After clicking, the user enters the chatbot, receiving step-by-step navigation, engagement, and an invitation to a consultation.
- Lead collection in CRM Applications from Telegram are automatically transferred into the clinic’s CRM. Your staff could see user details, traffic source, and inquiry type. This improves response speed and conversion.
- Content + automation The funnel combines informational blocks (plastic surgery, aesthetics, safety) with marketing triggers: promotions, limited offers, and bonuses for consultations.
Result
- The first application comes on the very first day of the auto-funnel launch
- The clinic achieves a quick sales start without overloading staff or extra infrastructure costs
- A flexible system allows scaling the funnel for new services and areas
Step-by-step webinar funnel for a facial plastic school with full client control
You are an online facial plastic school that wants to automate the main course sales process using a webinar funnel and CRM system.
Before launching the project, your team could face several challenges: no clear logic for the funnel, difficulty distributing clients across channels, and no system to track each potential client.
Example situation
- No system to track each client and their interaction history;
- No understanding of how to segment clients by channels and sales stages;
- No single platform to manage the funnel and communications.
The MaviBot solution
- An implemented CRM system for centralized client tracking and management at all stages.
- Set up a webinar funnel using the MaviBot funnel builder to automate stages from lead generation to sale.
- Launch webinars and automated funnels, warming up the audience and guiding them to purchase the course.
- Segment clients by communication channels and funnel stages with full transparency and behavioral tracking.
- Ensured process transparency — no potential deal is lost.
Result
- The online school gains a functioning automated funnel that systematically gets and warms up clients;
- Every webinar participant is logged in the CRM, enabling control over communication efficiency and quality;
- Conversion rates increase thanks to well-structured funnel logic and timely touchpoints;
- Automation reduces manager workload and minimizes the risk of losing clients.
A game center could transform sales: from manual work to full automation with MaviBot
If you’re a game center, your main goal could be creating an automated sales department to quickly and effectively interact with clients, systematize the database, and increase sales.
Example situation
Let’s imagine you face the need to automate communications and build a transparent sales system. Manual data collection, lack of a unified database, and fragmented communications could slow processes and reduce conversion.
The MaviBot solution
- Automated electronic consent collection — clients sign consents without manager involvement, speeding up the process and reducing errors.
- Building a client base through sales funnels — all information is neatly structured for easier client management.
- Automated review requests — clients receive invitations to leave reviews after transactions, improving reputation.
- Message chains for warming up potential franchisees — gradually engage and inform interested parties.
- Scenarios for quality control and feedback collection — managers receive timely info on service quality and can respond promptly.
Results
The MaviBot CRM helps to segment the client base and monitor deal stages. Thanks to automated communications and consent collection, managers are freed from routine tasks and can focus on higher-value activities.
What People Say about Us
Mavibot customer reviews
4.97
Business owners trust MaviBot
Anna
Sales Manager
Kate
CRM Specialist
Jennifer
Marketing Manager
David
Digital Director
4.97
Business owners trust MaviBot
No hidden fees or additional charges
A subscription that saves you money
Mavibot Plans comparison
- Pricing
- Free
- Business
- Mavibot AI
- The number of employees222
- Number of messages per day5010001000
- Online-chat
- Builder
- Mavibot CRM
- Website builder
- Analytics
- Online Course Creation
- Webinars
- Mailings
- Calculator
- Working with API requests
- Working on Google Tables
- Payments in the chatbot
- Integrations with payment systems (except Prodamus)
- Integrations with services for information business (Bizon365, Getcourse, Prodamus, etc.)
Free
$ 0
Your first perfect step to automation
Features
Up to 50 messages per day
Builder without Mailings and Calculator
Messenger Integrations, excluding WhatsApp
No Payment Access in the Bot
Business
$ 39
/ month
Business automation at every sales stage
Features
WhatsApp Business Integration
Messenger & Email Campaigns
Math Calculations in the Bot
In-Bot Payment Acceptance
Online Course Creation Platform
Mavibot AI
$ 79
/ month
All-in-One power with AI
Features
Full platform functionality
AI Assistant for Sales & Support
Multilingual AI: supports 14 languages
AI Integration for Any Messenger
Image & Text Content Creation
Additional options
+1000 messages
per day
$ 4.90
+1000 email
per day
$ 9.90
+2 GB
file storage
$ 1.90
+100 students
in project
$ 9.90
Additional messenger
$ 9.90
Additional employee
$ 9.90
One service for all your needs.
Change your business approach
starting today
Book a Mavibot demo —
we’ll show how to automate sales without extra routine
FAQ
Answers to your questions
Do I need coding skills to install live chat?
No. Installing Mavibot live chat only requires pasting one code snippet on your site. Everything else — appearance, auto-replies, agents — is configured through a visual interface.
Can I connect a chatbot to live chat?
Yes! The Mavibot chatbot works inside live chat: it answers common questions and hands off to a live agent when needed.
How do agents get notified about new messages?
Agents receive notifications via browser, email and Telegram. A mobile-friendly dashboard is also available.
Is conversation history saved?
Yes, all live chat conversations are automatically saved in Mavibot CRM. History is available at any time and linked to the customer's profile.