Artificial intelligence is increasingly used to automate business processes and daily operations. With Mavibot, many of these tasks can be automated without coding or complex implementation.
Let’s look at 6 processes that AI can already take over in your business today.
1. Handling frequently asked questions
AI helps automate customer support and respond to common questions about prices, services, business hours, terms, and ordering processes.
This reduces the workload on support agents and allows customers to receive information much faster.
2. Receiving and processing incoming requests
AI can receive requests from the website and other channels, clarify details, and record customer data.
This kind of request automation reduces the number of lost inquiries and speeds up request processing.
3. Lead qualification
AI asks clarifying questions and helps determine how ready a customer is to buy.
This enables businesses to work faster with hot leads and increase sales efficiency.
4. Online booking for services
AI can be used to handle online bookings by showing available time slots, confirming appointments, and passing information into the system.
This approach is especially convenient for service-based businesses and consulting services.
5. Collecting and structuring customer data
AI helps collect customer data and automatically save it in the system, including contacts, interests, and interaction history.
This simplifies analytics and further work with the customer base.
6. Initial customer consultations
AI can take on the role of first-line consultant, explaining services, workflows, requirements, and conditions before a human manager steps in.
This saves employee time and filters out unqualified or irrelevant inquiries.
Why AI automation is profitable for business
AI automation helps:
- reduce routine work,
- speed up responses to customers,
- improve service quality,
- increase sales efficiency,
- scale the business without expanding the team.
With Mavibot, these processes can be brought together on a single platform and configured without any code.